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Help Desk Support
The help desk supports our customers. Have a question or problem? Call us and we will do our best to solve it. We build solutions and we support what we build.

AINS Provides all Levels of Help Desk Services.

  • Desktop User Support
  • Workstation Diagnosis and Repair
  • Problem Escalation to Warrantee Vendors
  • User-Network Problems
  • License Usage/Tracking
  • Adds, Moves and Changes
We help our customers make the best use of our technology in support of their business.

At AINS We:

  • Resolve problems, not symptoms
  • Actively seek to prevent problems and eliminate reasons for calls
  • Make our top priority to minimize the down time of our customers
  • Are friendly and respectful to our customers at all times
  • Offer information and training options for customers at every opportunity
  • Actively look for ways to eliminate reasons for calls
Providing a stable working environment for our customers' end users is critical to the success of their business. We have the experience, resources and abilities that allow our clients to increase productivity, and improve end-user satisfaction.