FOIAXpress is the most
comprehensive COTS application available for processing Freedom of
Information Act (FOIA) and Privacy Act (PA) requests. It has the largest
installed base of any COTS FOIA management system on the market.
FOIAXpress is installed in over 30 government agencies, including:
- Federal Trade Commission
- US Army Medical Command
- DoD Directorate for Freedom of Information Security & Review
- DHHS Centers for Medicare and Medicaid Services
- National Institute of Allergy and Infectious Diseases
- National Heart, Lung & Blood Institute, and National Cancer
Institute
- US Securities and Exchange Commission
- US Department of Education
- US Environmental Protection Agency
Total Integration of FOIA Request Management Functions
- Request Management
Requests and appeals can easily be entered into the system from
written or electronic requests. Agencies with multiple FOIA offices
can create and track requests for each office and collect and report
workload data. With the Internet module, requests can be submitted and
processed directly over the Internet.
- Correspondence Management
Provides options for printing or e-mailing acknowledgements, form
letters in MS Word for standardized agency responses, and any other
authorized correspondence.
- Document Management
Open architecture provides a standard web-based platform that can be
adapted to electronic document management platforms such as Documentum,
Hummingbird and OpenText Livelink.
- Fee/Payment Management
The Fee Structure Manager manages fee structures by calculating
payments required for research, preparation, and reproduction based on
agency policy.
- Document Redaction, Review and De-Classification
Includes a complete advanced electronic redaction toolset for search,
retrieval and redaction, FOIA and PA exemption codes are quickly and
easily noted within the redactions for easy reference and compliance
reporting. The redaction toolset includes multi-layer redactions,
rectangle and polygon redaction shapes, stamping, sticky-notes and
comments.
- Reporting
Automatically generate required annual FOIA compliance reports (in
seconds vs. weeks), billing reports, and audit trail reports.
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