• Federal Trade Commission
• US Army Medical Command
• DoD Directorate for Freedom of Information Security & Review
• DHHS Centers for Medicare and Medicaid Services
• National Institute of Allergy and Infectious Diseases
• National Heart, Lung & Blood Institute, and National Cancer Institute
• US Securities and Exchange Commission
• US Department of Education
• US Environmental Protection Agency 

Total Integration of FOIA Request Management Functions

• Request Management
  Requests and appeals can easily be entered into the system from written or electronic requests. Agencies with multiple FOIA offices can create and track requests for each office and collect and report workload data. With the Internet module, requests can be submitted and processed directly over the Internet.
• Correspondence Management
  Provides options for printing or e-mailing acknowledgements, form letters in MS Word for standardized agency responses, and any other authorized correspondence.
• Document Management
  Open architecture provides a standard web-based platform that can be adapted to electronic document management platforms such as Documentum, Hummingbird and OpenText Livelink.
• Fee/Payment Management
  The Fee Structure Manager manages fee structures by calculating payments required for research, preparation, and reproduction based on agency policy.
• Document Redaction, Review and De-Classification
  Includes a complete advanced electronic redaction toolset for search, retrieval and redaction, FOIA and PA exemption codes are quickly and easily noted within the redactions for easy reference and compliance reporting. The redaction toolset includes multi-layer redactions, rectangle and polygon redaction shapes, stamping, sticky-notes and comments.
• Reporting
  Automatically generate required annual FOIA compliance reports (in seconds vs. weeks), billing reports, and audit trail reports.